Tenth Edition

August 13 to 15, 2021
Delta Calgary South, Calgary, Alberta
August 13 to 15, 2021
There are
209 days
The Tenth Annual Edition of When Words Collide

Privacy Policy

When Words Collide (WWC) collects personal information from you in a number of different ways. For example, when you download one of our products, receive services from us or, use our website (

At WWC, we consider your privacy to be extremely important to us, and we are committed to protecting and respecting your privacy. These are the fundamental principles that we follow in relation to your personal information:

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting the WWC website you are accepting and consenting to the practices described in this policy.

For the purpose of applicable data protection legislation, the data controller is When Words Collide Festival Society, c/o The Sentry Box, 1835 - 10th Avenue SW, Calgary, Alberta, T3C 0K2, Canada.

Our nominated representative for all data privacy matters is Ms Siona Gunn-Graham, LLB.

Information we collect from you

Information you give us. This is information about you that you give us by filling in forms on the WWC website or by corresponding with us by phone, email or otherwise. It includes information you provide when you fill out a form, or make a purchase on our site. It may includes the following: first name, last name; phone number; email address; state or province, and country.

Information about your visit. This information includes the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time, timezone, your geolocation), items you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), your computer's IP address, methods used to browse away from the page.

Information we receive from other sources. This is information we receive about you if you use any of the services we provide. In this case we will have informed you when we collected that data (through a Privacy notice) if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We may notify you when we receive information about you from them and the purposes for which we intend to use that information.

How information is collected from you

We may collect this information through the following routes:

Websites. When you use certain parts of our website, we may ask for personal information such as your full name, email address and a password. Please see the Privacy notice on collection for further details of how we will use your personal data.

Social Media

These are available to the public. Any information that you disclose in these areas becomes public information and may be recorded, archived and republished by anyone. Please exercise caution when deciding to disclose any personal information in such areas.

WWC products

When you register for services or purchase any product from WWC, we may ask for information such as your email address, billing address, and credit card information. Credit card information is only used in processing your transaction. Please note that we may use a third party payment processing merchant to process your payments. Please see the terms and conditions of purchase and/or relevant Privacy notice for further information. Webinars Some webinars are directly hosted by Canonical on our sites. Where a webinars is operated by a third party provider you will be directed to a third party website and the third party provider may collects information as part of the webinar registration process. This data will be collected in accordance with the third party provider’s terms and conditions. Please see “Links and third-party content” in the Terms and Conditions for further details. Non-personally identifying information

WWC may collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how visitors use our websites and services.

Error reports

When you chose to send an error report, it includes a unique identifier for your computer. This identifier does not identify you, unless you (or someone acting on your behalf) discloses it separately. An error report may include personal information such as the state of programs that were running at the time.

Contacting us

If you contact us and provide us with information, we may keep a record of that correspondence and information.

What do we do with your personal data

We may use your information in the following ways:


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When Words Collide is a festival for readers, writers, artists and publishers of commercial and literary fiction, including genre, YA, children's books, and poetry. Would you like to know more?

209 days until the next price increase

2021 Registration is 82.2% full

No banquet tickets for sale.

The current adult passholder rate is $45 CAD. . You can register on our web page, use our registration form or, in Calgary, stop in at The Sentry Box at 1835 - 10th Avenue SW to purchase your pass.

If we are sold out in advance, passes will not be available at the door.

News and Notes

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Contact Us


When Words Collide,
c/o The Sentry Box,
1835 - 10th Avenue SW,
Calgary, Alberta,
T3C 0K2, Canada.

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Last modified: 2020 July 05 20:16

GNU Sir Terry Pratchett