Tenth Edition

Due to COVID-19 Pandemic
August 14 to 16, 2020
August 14 to 16, 2020
There are
31 days
The Tenth Annual Edition of When Words Collide

Frequently Asked Questions

  1. What is When Words Collide all about?
  2. I can't come now. How do I get a refund?
  3. How do I get on the waiting list?
  4. Am I registered? / Where's my ticket?
  5. What happens to my registration if WWC is cancelled?
  6. I can't find an answer to my question here. Now what?
  7. What kind of format is When Words Collide?
  8. What kind of activities can I expect?
  9. How can the cost of attending When Words Collide be so low?
  10. What is the difference between Festival Guests and Presenters?
  11. Are free passes available?
  12. Are day passes available?
  13. Will there be additional fees once I arrive?
  14. Why does the festival start at noon on Friday instead of earlier in the day?
  15. How do I get to the festival?
* * *
  1. What is When Words Collide all about?

    When Words Collide is an annual non-profit festival held in Calgary, Alberta. It is modelled after the volunteer conventions popular in the Science Fiction and Fantasy communities. Nobody is paid for attending (though guests of honour have their expenses covered) and even the organizers buy passes.

    Programming starts a 1 PM on Friday and goes until 5 PM on Sunday. Multiple streams of programming of interest to readers and writers are available covering as many types of the written word as possible.

    There are several, free, associated events open to the public, including a Merchants Corner where books and related things are sold. Part of this is a shared author table for those writers whose books are not carried by the other vendors. Once you have bought your weekend pass, all events except the banquet are included.

    * * *
  2. I can't come now. How do I get a refund?

    The short answer is that we don't give refunds. WWC rates are as low as possible so more people can attend, but that means we can't afford to give people their money back and still pay our bills. See our refund policy for details.

    * * *
  3. How do I get on the waiting list?

    Send us an email asking to be put on the waiting list. If a spot opens, you will receive an email with registration instructions. Those on the waiting list are served in order, so if you wait too long you are not guaranteed to get a pass to this year's festival.

    * * *
  4. Am I registered? / Where's my ticket?

    If you have your 12-digit registration number that was on the summary page just before you went to PayPal to pay for your passes, you can find out if your registration went through.

    When Words Collide does not issue physical festival tickets, nor do we issue separate receipts. If you bought banquet tickets, they will be in your registration package when you arrive at WWC.

    If you paid online via PayPal, you should have gotten an email receipt from them showing that you paid. We do not issue separate receipts. On your registration form (printed or online), you should have specified whether you want your name listed online as an attendee. If you did not opt-in to this, your name will not be listed and you will have to go here to find out if you are registered.

    * * *
  5. What happens to my registration if WWC is cancelled?

    If we must cancel WWC for one year, everybody who is already registered for that year has two choices:

    1. Send us an email requesting a refund of your registration fees;
    2. Do nothing. Your registration will be automatically carried forward to the next year.

    Please note that this is a special situation that does not otherwise modify our refund policy.

    * * *
  6. I can't find an answer to my question here. Now what?

    Send us an email at info@whenwordscollide.org and we'll find an answer for you.


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When Words Collide is a festival for readers, writers, artists and publishers of commercial and literary fiction, including genre, YA, children's books, and poetry. Would you like to know more?


2020 Registration is free.

No banquet tickets for sale.

News and Notes

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Contact Us


When Words Collide,
c/o The Sentry Box,
1835 - 10th Avenue SW,
Calgary, Alberta,
T3C 0K2, Canada.

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Last modified: 2020 April 24 09:03

GNU Sir Terry Pratchett