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Terms and Conditions

Last updated: 2021 March 18

Please read these terms and conditions carefully before using our website. If you have any further questions or requests, please contact us.

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In this agreement, WWC refers to the When Words Collide Readers and Writers Society of Calgary.


These are the terms and conditions governing the use of this website and forms an agreement between you and WWC. These terms and conditions set out the rights and obligations of all visitors and users regarding the use of the website. By accessing or using the website you agree to be bound by these terms and conditions. If you don't agree with any part of these terms and conditions you may not access or use our website.

Our Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the website. Please read Our Privacy Policy carefully before using our website.

Our website may contain links to third-party web sites or services that are not owned or controlled by WWC.

WWC assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We are not liable, directly or indirectly, for any problems you encounter when using such sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these terms and conditions.

Upon termination, your right to use the website will cease immediately.

Changes and Liability

While every effort is made to avoid errors, the When Words Collide web site may include inaccuracies for which we cannot be held liable. No implied or expressed warranties of any kind apply to the information provided.

When Words Collide may make changes or improvements to its events or web site at any time without notice.

Refund Policy

This policy applies to festival passes and/or banquet tickets ("pass" or "passes").

There are no cash refunds for passes, although special exceptions may be considered on a case-by-case basis).

The deadline for requests for pass changes submitted to the festival is midnight Mountain Daylight Time August first of the current festival year. Requests for pass changes submitted after this deadline will not be processed.

If you have bought a pass and cannot attend, upon informing us before the deadline your pass will be transferred to the following year. If you don't inform us of your non-attendance before the festival starts, you lose the pass.

Empty spots created by relinquished or transferred passes will be offered to those on the waiting list on a first-come first-served basis.

Those on the waiting list who are offered a chance to register have 72 hours from the time the email notification is sent to them to do so. After that, the available spot will be offered to the next person on the waiting list and the non-responding person will move to the back of the waiting list.

We have no control over how many relinquished passes will be available, if any, nor how many people are ahead of you on the waiting list. There is no guarantee that you will get a spot if you wait until we are sold out.

Pass holders may transfer their passes directly to someone else but the festival registrar must be provided with all the information which that person would have given on the registration form had they registered themselves.


This is easy: We don't allow it. See our full harassment policy for details.


By registering for this festival you consent to allowing When Words Collide to use any photographs or other recordings taken at the festival for promotional purposes.

You retain the right to refuse photographs or recordings of yourself in other situations.